EU Authorised Representation
Your EU Authorised Representative for the Cyber Resilience Act, based in Malta
Sell your connected products in the EU without depending on an importer. We act as your accountable point of contact with market surveillance authorities, backed by the team helping write the CRA's European standards.
Establish an authorised point of contact in the European Union for your CRA documentation and cooperation with market surveillance authorities.
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Comply.Land is developing an EU Authorised Representative service for manufacturers based outside the European Union that place products with digital elements on the EU market.
Based in Malta, we will perform the tasks defined in your written mandate, maintain the required documentation at the disposal of market surveillance authorities and support communication between your organisation and the relevant authorities.
The service is planned to become available from 1 December 2026.
Appointing an Authorised Representative does not transfer all CRA responsibilities away from the manufacturer. It creates a defined EU-based relationship for the tasks that can legally be included in the mandate.
Appoint your representative before your documentation is due, not after an authority asks for it.
Who is the service for?
The service is intended for manufacturers outside the European Union that are preparing to place products with digital elements on the EU market.
- UK, US, Asian and other non-EU manufacturers selling directly into the EU
- Software and SaaS vendors whose products fall under the CRA
- Connected-product and Internet of Things manufacturers
- Providers of remote data-processing solutions that fall within the scope of the CRA
- Manufacturers managing one product, a product family or a wider product portfolio
- Companies that want a clearly defined EU-based contact for documentation and market-surveillance cooperation
- Companies that want regulatory control to stay in-house, not with a distributor
Whether an Authorised Representative is appropriate depends on your products, sales model, supply chain and route to the EU market.
Discuss whether the service is suitable for your organisation
What does an EU Authorised Representative do?
The written mandate defines the products covered and the tasks the Authorised Representative performs on behalf of the manufacturer. Within the scope of that mandate, Comply.Land may:
Maintain required documentation
Keep the EU Declaration of Conformity and technical documentation at the disposal of market surveillance authorities for at least 10 years after the product has been placed on the market, or for the product's support period if this is longer.
Respond to authority requests
Provide market surveillance authorities with the information and documentation required to demonstrate the conformity of the products covered by the mandate.
Cooperate with market surveillance authorities
Cooperate with authorities, at their request, on action taken to eliminate or reduce risks associated with products covered by the mandate.
Maintain the written mandate
Keep a clear record of the products and delegated tasks covered by the relationship and provide a copy of the mandate to market surveillance authorities when required.
Support authority communication
Receive requests falling within the mandate, communicate them to the manufacturer and support an organised and timely response.
The final responsibilities, communication process and response commitments are defined in the written mandate and service agreement.
What remains the manufacturer's responsibility?
An Authorised Representative cannot assume every CRA obligation on behalf of a manufacturer.
The manufacturer remains responsible for obligations that cannot legally form part of the mandate, including core responsibilities relating to product design, development, cybersecurity risk assessment, vulnerability handling, technical documentation and product conformity.
The manufacturer must provide the Authorised Representative with accurate, complete and current information and cooperate when an authority request or product risk requires action.
Appointing an Authorised Representative does not constitute certification and does not prove that a product complies with the CRA.
Article 14 reporting obligations have applied since 11 September 2026. They are a direct manufacturer obligation that an Authorised Representative cannot cover.
Authorised Representative or importer?
An Authorised Representative and an importer have different roles.
An Authorised Representative performs specified tasks on behalf of a manufacturer under a written mandate.
An importer is an EU-based economic operator that places a product manufactured outside the European Union on the EU market and has its own obligations under the CRA.
Appointing an Authorised Representative does not automatically remove the need for an importer or transfer the importer's responsibilities. The appropriate structure depends on how your products enter and are distributed within the EU market.
How the Authorised Representative service works
- Step 01
Book a consultation
We will confirm your products, which regulations apply and whether an Authorised Representative is the right fit.
- Step 02
Submit your documentation for a free review
We review your technical documentation. Our free review returns a pass or fail within two working days.
- Step 03
Sign the mandate
A written mandate sets out exactly which tasks we carry out on your behalf, and for which products.
- Step 04
Ongoing representation
Once the mandate is signed, you have ongoing representation and authority liaison. We hold your documentation, handle authority requests and keep you informed, with guaranteed response times.
Why appoint Comply.Land?
- A team built by ETSI Rapporteurs who are translating the Regulation into European standards
- Based in Malta, an English-speaking EU member state
- Vertically integrated compliance infrastructure for the EU market
Frequently asked questions about EU Authorised Representation
Does every non-EU manufacturer have to appoint an Authorised Representative?
No. The CRA allows a manufacturer to appoint an Authorised Representative by written mandate, but an appointment is not automatically required in every case. The appropriate arrangement depends on the products, applicable legislation, route to market and other economic operators involved.
Can an Authorised Representative replace an importer?
Not automatically. An Authorised Representative and an importer perform different legal roles. If an importer places the product on the EU market, that importer retains its own CRA responsibilities.
Can the Authorised Representative take responsibility for CRA compliance?
The Authorised Representative can perform only the tasks legally permitted and specified in the written mandate. The manufacturer remains responsible for the core product, security, documentation and conformity obligations that cannot be delegated.
Can one mandate cover several products?
Yes, subject to review and agreement. The mandate must identify clearly which products and tasks are covered. The number and complexity of the products may affect the documentation review, service scope and price.
How long must the documentation be retained?
The EU Declaration of Conformity and technical documentation must be kept available to market surveillance authorities for at least 10 years after the product is placed on the market, or for the support period if this is longer.
Does Comply.Land certify the product?
No. Authorised Representation does not constitute product certification or a formal conformity assessment. Where a third-party conformity assessment is required, this must be completed through the appropriate assessment route.
When will the service be available?
Comply.Land plans to make its EU Authorised Representative service available from 1 December 2026. Manufacturers can register their interest now to discuss their products, documentation and possible representation requirements before the service begins.
Prepare your route to the EU market
Tell us about your organisation, products and intended route to the European Union. We will help you determine whether an Authorised Representative may be appropriate and explain the preparation required.